How does one select a remote access software solution for an enterprise? Naturally, it depends upon each use case. Taking over a desktop remotely is a form of remote administration. Remote desktop applications have varying features some enable attaching to an existing user’s session (called a running desktop) and “remote controlling,” either displaying the remote control session or blanking the screen-which is something hackers tend to do. Unfortunately, hackers also make use of this type of application to gain access to a user’s personal information. Remote access software is commonly used by help desk personnel in assisting PC users when they’re stuck on a problem. The term “remote access software” describes a software program or operating system feature that enables a personal computer’s desktop environment to be run remotely on one PC or server while being displayed on a separate client device.
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